Bus210 Motivational Case Study Essay

I believe in the Two Men and a Truck case study, the motivational theory that Mrs. Sheets uses is the goal setting theory. Her initial goal was to help stake her sons part-time jobs. She created a marketing campaign, although she may not have seen it as such, by designing the frustrate figure drawing that is still being used today in the company. As a exclusive mother, she did not want to turn aside the phone calls that continued to be received, even after her sons went away to college and therefore, she purchased an inexpensive truck and hired two inclineers to maintain the business operations.Mrs. Sheets expanded the company and set egress a goal of being the to the highest degree guest-friendly moving company. To assist with this goal, she arranged trainings for her employees, and franchisee employees, where they learn basic customer service tools and how to be a high-functioning team member. These tools include how to properly answer the phone and to always reel the cust omers hand when the work is completed. She also asks employees to complete a survey card so the organization can use the feedback as coaching opportunities. All of these tools helped Mrs.Sheets company become one of the most successful moving companies in the area. In the Siemens case study, the motivational theory that is described is guidance by objectives. Mr. Kleinfield took over a Siemens unit in 1998 and immediately requested a transform in work shifts, including working weekends. The employees were shocked by what was being requested exclusively also acknowledge that due to a competitor, their jobs were in jeopardy from a lack of production. Mr. Kleinfield expressed an interest in the work being performed by being in the factory and asking questions related to the operations.This interest helped win over the employees and with the new schedules, production times were cut from six weeks to one. Although the employees did not know what was going on, Mr. Kleinfield recogniz ed what the supreme goal of the production facility was and put a plan into action as soon as he took it over to make it a success. By demonstrating this leadership, he ultimately was offered the CEO position, even though he never worked in any facility for very long, especially as a Consultant, but did have experience in every department that was associated with Siemens.