A company that provide great customer service in its industry Essay

A company that provide great customer service in its industry - Essay Examplent hither to understand the concept which was coined by George Ritzer whereby he kept the name McDonaldization which is in relevance with the continuation of Max Webers theories related with bureaucracies. (Bassett, 1992) Max Weber has put in place a definition related with bureaucracy as being a large hierarchical organization which governs the basis of formal rules and regulations and which forms a unambiguous arrangement of tasks that need to be undertaken.McDonalds believes in satisfying its customers all over the globe as there is a premise to regard the customers as the most important entity for the existence of this international fast food chain. The customers for McDonalds mean everything for them as they are the people who introduce new and fresh concepts into the restaurant industry every now and then. Workers at the restaurant are given the tasks to grill, preparing French fries, working the fro nt register and lastly taking orders at the tote through windows present at the selected McDonalds outlets. McDonalds has a network of authority starting from the workers, crew chiefs, shift managers, salary managers and up till the proprietor of the outlet in essence. (Lowenstein, 1997)McDonalds has enforced within the fast food chain an impartial application of rules and policies so that there is no compromise on this tenet at any cost. McDonalds has maintained highest quality standards, personalized greetings at the registers and doors as well as at the drive through windows. McDonalds has win the role of being a bureaucratic chain more so because it is the most efficient means of managing a diverse set of people crossways varied geographic locations and societal segments. This leaves one to wonder as to why the process of McDonaldization has attained so much success when one thinks about McDonalds. unity must attach special linkage with fresh changes and mind-blowing conceptu al moves when there is a visualization of McDonalds in the